Terms of Use
1. Agreement to These Terms
These Terms of Use (“Terms”) govern your access to and use of muscleenergyglow.world (the “Website”), operated in the United Kingdom. By using the Website you confirm that you accept these Terms. If you do not agree, you must not use the Website. If you access the Website on behalf of an organisation, you confirm you have authority to bind that organisation.
2. Operator and Contact
The Website is operated by:
Muscleenergyglow.world
UNIT 4, 162-165 High Street Deritend, Deritend, Birmingham B12 0LD, United Kingdom
Company Registration No. 14162165 (England & Wales)
VAT Registration No. GB 212 854 421
Email: feedback@muscleenergyglow.world
Phone: +44 121 285 4421
3. Website Purpose and Important Notice
The Website provides general lifestyle and educational information about mental resource planning, daily habits, and related wellbeing topics. Content is for information only and does not constitute professional, medical, psychological, counselling, or therapeutic advice, and does not offer diagnosis, treatment, or emergency care. We make no guarantees regarding specific outcomes. You must not rely on the Website as a substitute for advice from your GP or another qualified professional. You assume responsibility for decisions you make based on Website content. The disclaimer displayed on each page forms part of these Terms.
4. Eligibility
The Website is intended for users aged 18 and over. Users aged 13–17 should use the Website only with parental or guardian involvement. We do not knowingly target children under 13.
5. Consumer Rights (United Kingdom)
If you are a consumer (an individual acting for purposes outside your trade, business, craft, or profession), nothing in these Terms affects your statutory rights under the Consumer Rights Act 2015, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (where applicable to paid services booked online), and other mandatory UK consumer protection laws. Where we offer paid events or services, we will provide pre-contract information (description, price, identity of trader, complaints contact) before you commit.
6. Acceptable Use
You agree not to:
- Use the Website unlawfully or in breach of these Terms;
- Attempt unauthorised access to our systems, scrape the Website excessively, or introduce viruses or harmful code;
- Harass, defame, or submit unlawful, offensive, or discriminatory material via the contact form;
- Impersonate any person or misrepresent your affiliation;
- Use automated means to send spam or bulk enquiries;
- Copy, reproduce, or commercially exploit Website content without our prior written consent, except as permitted by law (see section 7).
We may suspend or restrict access if we reasonably believe you have breached these Terms.
7. Intellectual Property
All content on the Website (text, graphics, logos, layout, software) is owned by or licensed to us and protected by UK copyright, trade mark, and design laws. You may view and print pages for personal, non-commercial use only. Any other use requires our written permission. The name Muscleenergyglow.world and associated logos must not be used without consent.
8. User Submissions and Contact Form
When you submit information through our contact form, you confirm it is accurate to the best of your knowledge and that you consent to our processing as described in the Privacy Policy. You must not submit personal data about third parties without their permission. We may retain correspondence as stated in the Privacy Policy.
9. Events, Bookings, Cancellations, and Refunds
Event dates, venues, and formats may change. We will use reasonable efforts to notify registered attendees of material changes. Unless otherwise stated at booking:
- Free events may be cancelled or rescheduled; we are not responsible for your travel or accommodation costs;
- Paid services: before payment you will receive clear information about the service, total price inclusive of taxes, trader identity, and how to contact us — as required by the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013;
- 14-day cancellation: where you book paid services online as a consumer, you generally have a 14-day right to cancel unless an exception applies (for example, a dated event you chose to attend within the cancellation window). Cancellation instructions will be provided in your booking email;
- Refunds: eligible refunds are processed within 14 days using the original payment method unless otherwise agreed in writing;
- Participation in physical activities is at your own risk; follow our Health & Safety guidelines on the Website.
9a. Advertising and Landing Page Accuracy
Any online advertisements for this Website must accurately describe our educational lifestyle content. Advertisements must not imply medical treatment, emergency services, or guaranteed results. The landing page content must match the ad — if you believe an ad is misleading, contact us and we will review it promptly.
10. Availability and Accuracy
We aim to keep the Website available and accurate but do not guarantee uninterrupted access or that content is complete, current, or error-free. We may update, suspend, or withdraw pages without notice. External circumstances (maintenance, force majeure) may affect availability.
11. Limitation of Liability
To the extent permitted by applicable law:
- We are not liable for indirect or consequential loss, loss of profit, loss of data, or wasted expenditure arising from your use of the Website;
- Our total liability to you for claims arising from use of the free Website shall not exceed £100, except where a higher limit is mandatory by law.
Nothing in these Terms excludes or limits liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; (c) any other liability that cannot be excluded under the Consumer Rights Act 2015, the Unfair Contract Terms Act 1977, or other applicable UK law.
If you are a consumer, you benefit from mandatory protections; any term that would be unfair under the Consumer Rights Act 2015 does not bind you.
12. Third-Party Links and Embedded Content
The Website may link to third-party websites or embed content (e.g. maps). We do not control and are not responsible for third-party content, privacy practices, or availability. Access is at your own risk and subject to their terms.
13. Privacy and Cookies
Your personal data is processed in accordance with our Privacy Policy and Cookie Policy, which comply with UK GDPR, the Data Protection Act 2018, and PECR.
14. Complaints and Dispute Resolution
Please contact us first at feedback@muscleenergyglow.world if you have a complaint — we will endeavour to resolve it promptly. Consumers may also use the UK European Consumer Centre network guidance for cross-border issues where relevant, or seek advice from Citizens Advice. Nothing prevents you from bringing court proceedings where you have a legal right to do so.
15. Governing Law and Jurisdiction
These Terms are governed by the law of England and Wales. The courts of England and Wales have exclusive jurisdiction over disputes, except that if you live in Scotland or Northern Ireland you may bring proceedings in your local courts where mandatory consumer law allows.
16. General
- Severability: If any provision is held invalid, the remaining provisions remain in force.
- No waiver: Failure to enforce a right is not a waiver of that right.
- Entire agreement: These Terms, together with the Privacy Policy and Cookie Policy, constitute the entire agreement regarding Website use, subject to separate written terms for paid services where applicable.
- Changes: We may revise these Terms; the updated date will appear above. Continued use after changes constitutes acceptance where permitted by law.
17. Contact
For questions about these Terms, contact feedback@muscleenergyglow.world or write to our registered address above.